Revocation

Information on the right of withdrawal for consumers

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.

Right of withdrawal.

You have the right to withdraw from the contract within 14 days without giving reasons in writing (by e-mail to: Contact(at)Enrico-Galvini.com) or – if the item is handed over to you before the deadline – also by returning the item. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

The period begins after receipt of this notification in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our duties to inform pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our duties pursuant to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the item shall be sufficient to comply with the revocation period. The revocation is to be sent to:

In order to exercise your right of withdrawal, you must inform me, Enrico Eckebrecht, www.Enrico-Galvini.com, Quellweg 75, 13629 Berlin, Kontakt(at)Enrico-Galvini.com of your decision to withdraw from this contract by means of a clear declaration via e-mail to Kontakt(at)Enrico-Galvini.com. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Recall consequences.

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Testing the properties and functionality” means testing and trying out the respective goods, such as is possible and customary in a shop. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of cancellation or the item, for us with its receipt.

Sample cancellation form for cancellation by email

(If you wish to cancel the contract, please fill in and return this form). – To: enrico(at)enrico-galvini.com – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of consumer(s) (only in case of paper communication) – Date ————-

(*) Delete as applicable.

You may electronically complete and submit the model withdrawal form or another clear declaration at the bottom of this website using the contact form. If you make use of this option, we will send you confirmation of receipt of such a revocation without delay (e.g. by e-mail).

If you use the contact form, please do not forget to fill in the “Captcha” field (a simple math problem) before sending a message. This proves that you are a human being and not a spam bot.

-End of the consumer withdrawal policy –.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts – for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; – for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded; – for the supply of alcoholic beverages the price of which was agreed at the time of the conclusion of the contract but which cannot be supplied until at least 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no control; – for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal shall expire prematurely in the case of contracts – for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; – for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

<span style=”font-size: xx-small;”><strong>How to return</strong></span>

The modalities mentioned in this section (“Notes on returns”) are not a prerequisite for the effective exercise of the right of withdrawal in accordance with the section “Information on the right of withdrawal for consumers”.

Customers are requested to notify the seller of the return via email to kontakt(at)Enrico-Galvini.com in order to announce the return. In this way, they will enable the seller to allocate the products as quickly as possible.

Customers are requested to return the goods to the seller as a prepaid parcel and to keep the delivery receipt. Upon request, the seller will reimburse the customer in advance for the postage costs, unless these are to be borne by the buyer.

Customers are asked to avoid damaging or contaminating the goods. Where possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer’s possession, other suitable packaging should be used to ensure adequate protection against damage in transit and to avoid any claims for damages due to inadequate packaging.